We are always striving to improve our system and ultimately our performance,” Craig explains. “After a review of several options, we considered HammerTech to offer the best solution for us, for the workflow we were wanting to achieve greater efficiency from.
Before making the decision, though, the team at Grindley went through an exhaustive process that including identifying their objectives and needs, understanding exactly what was offered by different software products, and assessing HammerTech’s service, advice and experience during a trial period.
“Just as important was gathering an understanding of the level of support that would be available to us after any decision to proceed,” Craig adds. “In hindsight, it's refreshing to see that our key contacts today are the same people that sold us the software.”
Digital transformation is a means to an end, not a goal in itself
Digital transformation in itself is not a key aspiration for Grindley, Craig says, but where digital provides a tool to improve performance then naturally it becomes relevant. “What's important to Grindley is delivering projects that exceed our clients’ expectations. If 'digital' provides the best tool for any one part of our system to achieve that objective, then we'll do 'digital'.”
So while Grindley was not looking at software platforms for their own sake, the construction company was looking to improve efficiencies. HammerTech's software provided the best way of achieving that, Craig says. “It wasn't long ago that printing kilometres of drawings, conducting lengthy in person inductions, archiving boxes of paper records, let alone taking 100’s of photos only to have to plug in a cord to transfer those files to a computer, sort them, insert them manually into an electronic document and email it were realities in the construction industry. Digital is certainly proving to be the best tool for many parts of our system and we see that continuing. Though client relationships, organisational culture and staff loyalty can’t be replaced by digitisation, digitisation can provide a tool to assist.